Apple acknowledges iPad Wi-Fi problems; issues support bulletin
Apple acknowledges iPad Wi-Fi problems; issues support bulletin

According to a MacWorld report, the early users of the April 3-launched iPad have reported to the company’s support forums about the inconsistent behavior of the device while connecting to Wi-Fi.

Incidentally, in the past too, Apple has been receiving complaints about the slow and erratic Wi-Fi performance with the iPhone 3GS.

Meanwhile, to rectify the iPad’s Wi-Fi problem, Apple has come up with a support bulletin, acknowledging the fact that “Under certain conditions, iPad may not automatically rejoin a known Wi-Fi network after restart or waking from sleep.”

Noting that the issue largely pertained to dual-band Wi-Fi routers — which are compatible with both 2.4-GHz and 5-GHz spectrum bands, Apple said that the problem occurs with “some third-party Wi-Fi routers that are dual-band capable when: Using the same network name for each network, or using different security settings for each network.”

Since, typically, the 2.4-GHz and 5-GHz bands are both transmitted by dual-band routers, Apple has recommended users to split the bands into two independent networks, name them differently, and ensure that both networks use the same kind of security - WEP, WPA, WPA2, and the like.

However, in case the issue cannot be resolved by splitting the bands, Apple recommends that users should reset network settings in the Settings app of the iPad (Settings  General  Reset  Reset Network Settings).